Sales Development Representative

Qualifying leads and prospects based on ideal customer profile and fit criteria

Generating pipeline through outbound prospecting activities including cold calling, email outreach, and social selling

Conducting discovery calls to understand prospect needs, pain points, and business challenges

Engaging in multi-channel outreach including phone, email, LinkedIn, and social media

Maintaining accurate lead and prospect records in customer relationship management systems

Building and managing lead lists through research and analysis of target market segments

Setting qualified introductory meetings between prospects and account executives or sales teams

Developing deep product knowledge and understanding of customer use cases

Personalizing outreach messaging and campaigns tailored to specific decision-makers and industries

Developing and executing scalable outbound prospecting processes and campaigns

Identifying and uncovering customer requirements through consultative questioning

Understanding and articulating technical product capabilities and solutions to customers

Exceeding quota and hitting monthly and quarterly opportunity targets

Tracking and reporting key performance indicators related to pipeline generation and conversion

Understanding technical concepts and demonstrating enthusiasm for technology

Nurturing early-stage opportunities and managing follow-up sequences

Executing territory strategy and account planning with sales leadership

Analyzing customer data and market signals to identify target segments and accounts

Conducting stakeholder mapping and multi-threading within target accounts

Building AI-enabled go-to-market workflows and tools to scale prospecting

Demonstrating strong written and verbal communication skills

Operating with high ownership, accountability, and self-motivation

Building rapport and relationships with IT and business decision-makers

Thriving in fast-paced, high-growth environments with ambiguity

Demonstrating active listening to uncover customer needs and business problems

Collaborating with account executives and marketing teams to refine sales strategies

Applying insights-driven and intellectually curious approaches to outreach strategy