Business Operations & Strategy Manager
Business Operations & Strategy Managers at AI companies translate executive priorities into operating processes and run the cadences—planning, forecasting, business reviews—that keep the company aligned. The day-to-day spans process design, cross-functional project leadership, data analysis and dashboarding, and acting as a connective layer between executive leadership and the teams executing against strategy. Specific scope varies by company stage and industry: at infrastructure-heavy businesses, work centers on capacity and cost; at AI software companies, it skews toward GTM efficiency and customer lifecycle economics; at vertical AI companies, it follows the underlying transaction model of the business. What is consistent is the operating-system role—building scalable processes, surfacing what is working and what is not, and giving executives clean signal to act on. These roles typically sit within strategy, BizOps, or chief-of-staff functions, partnering across finance, product, sales, and engineering.
Skills
What companies are looking for in this role.
Building and maintaining scalable operational processes and systems across complex organizations
Designing and implementing cross-functional planning cadences, forecasting frameworks, and business review processes
Analyzing complex business data to identify operational inefficiencies and drive process improvements
Creating metrics dashboards and reporting systems to track key performance indicators and business health
Leading cross-functional teams and initiatives from problem definition through execution and measurement
Developing financial models and business cases to inform strategic decision-making
Managing pipeline integrity, forecasting accuracy, and sales performance tracking
Translating ambiguous business problems into clear operational and technical requirements
Structuring and executing resource allocation, capacity planning, and headcount strategy
Building and scaling business operations teams while establishing operating procedures and governance
Leveraging artificial intelligence and automation tools to create scalable solutions and reduce manual work
Designing agent-based systems and orchestrating AI workflows to automate business processes
Building data-driven insights using retrieval augmented generation and vector databases for business intelligence
Collaborating with senior leadership and stakeholders to influence strategy and drive organizational alignment
Communicating complex analysis and recommendations clearly to executive and cross-functional audiences
Operating with ownership mentality and high velocity in ambiguous, fast-paced environments
Partnering with technical teams to understand system requirements and drive implementation
Building trust with diverse stakeholders including researchers, engineers, sales leaders, and executives
Identifying and removing organizational bottlenecks and process friction points
Leading change management initiatives and driving adoption of new processes and systems
Technology
The tools and technologies that define this role.
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96 open Business Operations & Strategy Manager jobs across 36 companies.
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