Business Applications Administrator
Administrators in this role configure, maintain, and optimize business-critical SaaS platforms—from HR systems like Workday and HiBob to financial platforms like NetSuite and Coupa, as well as collaboration tools and support systems. They spend their days troubleshooting user issues, managing system integrations, designing workflows that scale across global operations, and ensuring data accuracy and compliance as the company grows. What sets this role apart is the strategic ownership of entire system landscapes rather than single-tool support; these professionals act as trusted partners to finance, HR, and operations teams, translating complex business needs into system configurations while balancing tactical maintenance with roadmap planning. They typically sit within centralized IT or Operations teams in high-growth AI and enterprise software companies, where rapid scaling demands reliable, automated, and compliant systems infrastructure.
Skills
What companies are looking for in this role.
Configuring and customizing enterprise resource planning systems to support financial, operational, and supply chain processes
Designing and implementing system integrations across multiple business applications to ensure seamless data flow and interoperability
Managing the full lifecycle of business systems including setup, configuration, optimization, and continuous operational support
Building and maintaining data models, dashboards, and advanced reporting to translate business data into actionable insights
Establishing and enforcing controls, compliance standards, and governance frameworks for system operations and data management
Designing and implementing security configurations including user roles, permissions, access controls, and audit readiness
Configuring workflows, business processes, and automation rules to streamline operational efficiency
Troubleshooting complex technical issues and resolving system problems with minimal disruption
Managing vendor relationships and overseeing system enhancements and optimization initiatives
Participating in system upgrades, releases, and testing to ensure smooth deployments and operational continuity
Identifying and implementing artificial intelligence and automation solutions to enhance workflows and decision-making
Deploying AI-powered agents and intelligent automation to replace manual finance and operational workflows
Architecting data governance frameworks and establishing master data management standards across enterprise systems
Developing integration architecture patterns and reusable frameworks to standardize system connectivity
Translating complex business requirements into scalable technical solutions through requirements gathering and discovery
Collaborating cross-functionally with stakeholders across finance, operations, HR, and IT to drive system improvements
Leading end-to-end project delivery from requirements gathering through implementation and user testing
Communicating technical concepts to non-technical business stakeholders and building consensus on system strategies
Managing change control processes and driving user adoption of new system configurations and features
Mentoring team members and providing technical guidance on system administration and integration best practices
Technology
The tools and technologies that define this role.
Open Jobs
45 open Business Applications Administrator jobs across 16 companies.
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