Forward Deployed Engineer

Integrating complex software systems with customer infrastructure and APIs

Working directly with customers to discover requirements, identify issues, and iterate on solutions

Building and deploying production-grade generative AI applications including RAG and multi-agent systems

Translating complex customer requirements into technical solutions

Designing and implementing end-to-end AI/ML data pipelines and workflows

Writing clean, maintainable production code following software development best practices

Deploying and optimizing machine learning models in cloud environments

Designing adapters and integration layers for unfamiliar systems and protocols

Evaluating and selecting third-party tools and technologies for specific use cases

Building and optimizing retrieval-augmented generation systems for production use

Operating across the full customer lifecycle from discovery and design to scaling and optimization

Developing domain-specific AI applications tailored to industry-specific workflows

Prototyping and deploying agentic AI systems at scale

Fine-tuning and optimizing language models for specific customer applications

Implementing human-in-the-loop systems and quality measurement frameworks

Operating with high ownership and accountability for end-to-end outcomes

Collaborating cross-functionally with product, engineering, and sales teams

Bridging technical teams with business and product stakeholders

Communicating complex technical concepts to non-technical customer audiences

Conducting technical discovery sessions and gathering customer insights

Managing stakeholder expectations and translating business objectives into technical roadmaps

Providing thought leadership and presenting technical work at industry conferences

Building and managing engineering teams focused on delivery excellence